Attendance Policy

Please note that by enrolling your child(ren) in MandoKids classes, you are agreeing to the following terms and conditions. 


Due to the nature of our unique programs, MandoKids Learning Centre can provide make-up classes for missed sessions. We understand that unforeseen circumstances may arise. With a 24-hour notice, MandoKids Learning Centre will issue a credit for the child’s missed class towards their next full program registration, with a maximum of 2 class credits issued per full-term program. No credit will be issued for cancellations without 24 hours’ notice, and credit cannot be exchanged for cash.

Class Cancellations

  • For full program registrations, withdrawals are accepted up to 24 hours before the start of the second class. After this timeframe, fees are non-refundable, with the amount refunded prorated based on the number of remaining classes.
  • Private/Semi-private lessons requires 24 hours piror notice before the start of the class will receive a full credits.
  • Participants who do not show up without prior notice will not be eligible for a refund.

Camp Cancellation and Refund Policy

  • Cancellations made 31 days before the start of the camp will receive a full refund.

  • No refunds will be provided for cancellations made 10-30 days prior to the camp’s start date and will be eligible for a credit on account, with a deduction of a $25 cancellation fee per camp.

  • Cancellations requested 9 days or less prior to the camp’s start date will not be eligible for any credit or refund, resulting in a 100% forfeiture of the camp fee.

Camp Changes

MandoKids reserves the right to cancel or modify camp programs. In such cases, a full refund will be issued.

Medical Emergency

In case of a medical emergency preventing attendance, a refund may be considered with proper documentation from a healthcare professional, with a deduction of a $25 cancellation fee per camp.

Late Pick-up Fee

A late pick-up fee may be charged for parents/guardians who are consistently late in picking up their child after camp hours.


While there is no scheduled snack time, parents/guardians are welcome to send their children with nut-free, healthy snacks and water bottles.

Payment Policy

  • Full fees must be paid at the time of booking to reserve your child’s space. Refund requests due to personal reasons will include a $25 cancellation fee per person and per transaction. Late registrations may be accepted based on availability.
  • Refund requests due to personal reason will include an cancellation fee of $25 applied to each person and per a transaction.
  • All prices are in Canadian dollars (CAD). MandoKids accepts Credit Cards, Cheques, Email transfer and cash payment. Payment is required to confirm the registration(s). 


While we do not have a scheduled snack time, parent/guardian(s) are welcomed to send your child with healthy snacks and water bottles. We ask that the snacks are NUT FREE for the safety of all the children.

Illness Policy

Children must stay home or make alternate arrangements if they have fever, infected eyes or skin, contagious diseases, unexplained diarrhea, or acute cold symptoms. Parents will be contacted for child pick up in case of illness.

Media Release & Authorization

MandoKids reserves the right to use photos and videos for advertising. Parents who do not wish their child to be photographed should inform the center during registration.

Parents can take photos of their child but must respect the privacy of others and obtain consent before posting on social media.

Thank you for your cooperation and understanding. If you have any questions or concerns, please contact us at or 604-263-0172.